Tuesday, March 1, 2011

Meet the Help Desk: Dave

You may have talked to our help desk staff on a number of occasions. You probably have pictures of them in your mind, images based on the sound of their voices. But who are the help desk staff really? Over the next few weeks, we're going to introduce them to you, one at a time, so you can finally connect the helpful voice to the person on the other end of the phone line.

The Smooth Silky Voice of Dave Anthony

Dave loves sushi, basketball and long walks on the beach. He’s a little bit petrified of dogs, even the small, cuddly kind. Dave is the nucleus of help desk, the one everyone turns to when they can’t quite figure out a problem themselves. With 5 years at P&P under his belt, Dave has been on the help desk the longest. With his patient and steady nature, he’s always willing to help find a solution as long has he’s not caught up in the most recent episode of the Young and the Restless. And Dave really does love basketball: his dream room would have nothing in it but a full-sized basketball court.

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